Terms of service

Welcome to Soulskart. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from soulskart.com, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old to make purchases on Soulskart. If you’re under 18, use the platform only with a parent or guardian’s consent.

2. Account & Guest Checkout

You can place orders as a guest or logged-in user.

Upon order placement, an account is auto-created using your phone number or email.

You’re responsible for keeping your login credentials confidential.

3. Order Acceptance

Your order is confirmed only after successful payment and acceptance by Soulskart.

We reserve the right to cancel any order at our sole discretion due to unavailability, pricing errors, or suspected fraud.

4. Product Availability

All products are subject to availability.

In case a product becomes unavailable after placing an order, you will be notified and refunded in full.

5. Pricing

Prices listed on the site are in INR (₹).

Prices are inclusive of applicable taxes unless mentioned otherwise.

Shipping and COD charges are shown at checkout.

6. Payments

We accept payments via Razorpay and PhonePe (UPI, Cards, Netbanking).

We do not store any payment credentials.

7. Shipping & Delivery

Please refer to our Shipping Policy for detailed information on timelines, charges, and delivery partners.

8. Returns, Refunds & Cancellations

Please refer to our Refund & Cancellation Policy to understand the process, timelines, and eligibility.

9. User Conduct

Upload or share false, misleading, or defamatory content
Disrupt the website’s functionality or security
Use bots, crawlers, or scrapers
Violate any applicable laws
10. Intellectual Property

All content, designs, and graphics on Soulskart are owned by Lazy Objects Private Limited or its partners.

You may not copy, reuse, or redistribute any material without explicit permission.

Unauthorized use of designs or brand assets will result in legal action.

11. Limitation of Liability

Soulskart is not liable for indirect, incidental, or consequential damages arising from use of the site or purchased products.

We are not responsible for courier delays, third-party service errors, or acts of God.

12. Disclaimer

Product colors may slightly vary due to screen calibration.

All delivery timelines are indicative and not guaranteed.

13. Suspension or Termination

We may suspend or terminate your access if you violate our Terms, misuse our services, or engage in fraudulent behavior.

14. Governing Law

These Terms are governed by the laws of India, with jurisdiction in Bengaluru, Karnataka.

15. Contact Information

For questions, complaints, or support:
📧 support@soulskart.com

These Terms may change at any time. Continued use of the site constitutes acceptance of any updates.